Emotional intellingence and Decision-Making

In today's business environment, companies are structured in such a way that almost everyone in the organisation has some level of decision-making responsibility. Whether the decisions are big or small, they can have a direct impact on how successful, efficient and effective individuals are in their jobs.

It is therefore becoming increasingly important for employees to focus on and improve their decision-making skills. This may seem as simple as learning from one's mistakes, but in reality it starts at a much deeper level, with understanding our own Emotional Quotient (EQ).

What is Emotional Quotient?

While it is often confused with Intelligence Quotient (IQ), Emotional Quotient is different because rather than measuring intellectual capability, it measures Emotional Intelligence. Emotional Quotient is the ability to sense, understand and effectively apply the power and acumen of emotions to facilitate high levels of collaboration and productivity. Emotional Quotient is important in business because it helps leverage an individual's awareness of their emotions for effectiveness in the workplace.

Assessing Emotional Quotient

Success Insights' Emotional Quotient assessment measures an individual’s EQ with an online questionnaire that immediately produces a report. With detailed information about the individual’s Emotional Quotient, the report also produces an EQ score – the higher the score in the report, the higher the level of emotional intelligence will be.

At any level, the Emotional Quotient report will empower individuals to understand their own EQ so they can avoid making high-risk decisions without understanding how their emotions are influencing their choices. Instead they can make educated, sound decisions with their head, instead of just their heart.

The Five Areas of Emotional Quotient

Success Insights' Emotional Quotient report focuses on five areas within interpersonal and intrapersonal intelligence. Intrapersonal intelligence is the ability to understand oneself, while interpersonal intelligence is the ability to understand others.

Intrapersonal Emotional Quotient

• Self-Awareness – The ability to recognize and understand your moods, emotions and drives, as well as their effect on others.
• Self-Regulation – The ability to control or re-direct disruptive impulses and moods and the propensity to suspend judgment and think before acting.
• Motivation – A passion to work for reasons that go beyond money and status and a propensity to pursue goals with energy and persistence.

Interpersonal Emotional Quotient

• Social Skills – A proficiency in managing relationships and building networks.
• Empathy – The ability to understand the emotional makeup of other people.

Business Applications

With Success Insights Emotional Quotient, you can improve the coaching and development process by giving superior performers the opportunity to truly understand their emotional intelligence. The Emotional Quotient report will help identify ways they can take action to accelerate their Emotional Quotient development and leverage their new knowledge to make better decisions in their job.